When choosing a managed service provider (MSP), consider the following factors:
Look for a provider who offers a robust toolset and service offering, including cloud, cybersecurity, desktop support, and network and infrastructure management.
• Check the availability and response time of the MSP
• Consider the MSP’s disaster recovery and business continuity planning.
• Look for an MSP that offers annual IT budget planning
• Compare pricing models of different MSPs
• Look for an MSP that provides a governance framework around their services to ensure consistency
• Check the MSP’s experience and expertise in your industry
• Consider the MSP’s scalability and ability to grow with your business
• Look for an MSP that provides proactive monitoring and maintenance
• heck the MSP’s security measures and compliance with industry standards
According to Kenny Natiss, Managed service providers (MSPs) offer a range of services to end-users and organizations on a proactive basis. The services delivered by MSPs can include network, application, infrastructure, and security management. MSPs can also bundle in hardware, software, and other IT services. Some of the different types of MSPs include managed services for cloud infrastructure, cybersecurity, and disaster recovery. When selecting an MSP, it is important to look for a provider who offers a robust toolset and service offering, including cloud, cybersecurity, desktop support, and network and infrastructure management. Additionally, consider the MSP’s disaster recovery and business continuity planning, annual IT budget planning, pricing models, governance framework, experience and expertise in your industry, scalability, proactive monitoring and maintenance, and security measures and compliance with industry standards.